7. User Guide
The User Guide provides step-by-step instructions for end-users to interact with the Ferdy Framework. This section covers how to use Ferdy across various platforms, configure preferences, and take advantage of its features.
7.1 Getting Started
Sign Up and Login
Access the Ferdy platform via the web, mobile app, or kiosk.
Web
Navigate to the Ferdy web portal.
Click Sign Up and provide your email, password, and name.
Mobile
Download the Ferdy app from the App Store or Google Play.
Log in using your credentials or authenticate via Google/Microsoft.
7.2 Configuring Preferences
Language and Voice Settings:
Navigate to Settings → Preferences.
Select a preferred language (e.g., English, Spanish).
Choose a voice for interactions (e.g., male, female, or custom tones).
Integrations:
Connect to third-party services like Google Calendar, Microsoft Teams, or Zoom.
Navigate to Settings → Integrations → Add Integration.
Authorize Ferdy to access your data (OAuth process).
Privacy Settings:
Navigate to Settings → Privacy.
Toggle data sharing, interaction history logging, or anonymous mode.
7.3 Key Use Cases
1. Personal Productivity
Ferdy assists in scheduling, reminders, and task management.
Scheduling:
Command: "Schedule a meeting with Sarah tomorrow at 3 PM on Zoom."
Ferdy’s Response:
"The meeting with Sarah is scheduled for tomorrow at 3 PM on Zoom."
Reminders:
Command: "Remind me to submit the report at 5 PM."
Ferdy sets a reminder and sends a notification at the specified time.
2. Information Retrieval
Ferdy provides quick answers and contextual information.
Example
Command: "What’s the weather in New York?"
Ferdy’s Response: "The weather in New York is sunny, with a high of 75°F."
3. Conversational Assistance
Engage in multi-turn conversations.
Example
User: "What’s on my schedule today?"
Ferdy: "You have a team meeting at 10 AM and a doctor’s appointment at 3 PM."
User: "Reschedule the doctor’s appointment to tomorrow at 4 PM."
Ferdy: "Done! Your doctor’s appointment is rescheduled to tomorrow at 4 PM."
7.4 Multi-Platform Usage
Web Platform
Open the Ferdy web app at ferdy.feeda.ai.
Use the search/chat bar to interact with Ferdy.
Click on the Voice Icon to enable voice commands.
Mobile App
Install the Ferdy mobile app.
Use voice or text inputs to query tasks or get assistance.
Enable push notifications for reminders and updates.
In-Car Systems
Pair Ferdy with Android Auto or Apple CarPlay.
Use voice commands like: "Navigate to the nearest coffee shop."
Ferdy provides turn-by-turn navigation via your preferred maps app.
Kiosks
Use the touch screen or voice interaction.
Select from pre-configured options or use the chat interface for custom queries.
7.5 Advanced Features
1. Multi-Turn Conversations
Ferdy maintains context over a session, making it easier to follow up on previous queries.
Example
User: "Book a table for dinner at 8 PM."
Ferdy: "For how many people?"
User: "Four."
Ferdy: "Reservation confirmed for four people at 8 PM."
2. Context-Aware Suggestions
Ferdy analyzes your preferences and history to provide proactive recommendations.
Example
"You seem to visit coffee shops frequently. Would you like directions to a nearby specialty coffee shop?"
3. Human Handover (AIAHH)
For complex queries, Ferdy transitions seamlessly to a human agent.
Example
User: "I need help troubleshooting my internet connection."
Ferdy: "I’ll connect you with a support agent."
7.6 Troubleshooting
Voice Commands Not Working:
Ensure your microphone is enabled.
Check that voice recognition services (ASR) are configured.
Delayed Responses:
Verify your internet connection.
Check the Ferdy status page for service interruptions.
Errors in Task Execution:
Confirm third-party integrations are active.
Retry the task with clear and concise commands.
7.7 Feedback and Support
Submit Feedback:
Navigate to Help → Feedback in the app or web interface.
Describe your issue or provide feature suggestions.
Contact Support:
Email: support@ferdy.ai
Live chat: Available through the Ferdy app or web platform.
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